(Revenue Memorandum Circular No. 146-2022, issued on November 10, 2022)
This Tax Alert is issued to inform all concerned on the availability of Taxpayer Identification Number (TIN) Verification/Validation, Revenue District Office (RDO) Finder and eComplaint Facility in the enhanced BIR Digital Assistant Chatbot (named REVIE).
REVIE is an artificial intelligence that can be accessed 24/7 from the BIR Website.
In addition to the frequently asked questions about taxpayers’ registration requirements, eServices, BIR Forms, and zonal values, among others, the TIN Verification/Validation and RDO Finder are additional features that will help taxpayers in addressing inquiries regarding their TIN and registered RDO.
Taxpayers may also chat with a live agent for clarifications on answers provided by Revie.
Meanwhile, the eComplaint Facility will assist taxpayers in reporting complaints and grievances against establishments for non-issuance of receipts/invoices, tax evasion and other violations against provisions of the Tax Code. Taxpayers may also raise complaints and grievances against erring BIR officials/personnel using the eComplaint facility.
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