Outsourcing Alert

Digitalization of Employer Transactions and Remittances through Virtual Pag-IBIG via the Electronic Submission of Remittance Schedule (eSRS) Facility

The Pag-IBIG Fund has issued Circular No. 499-2026 on the Digitalization of Employer Transactions and Remittances through Virtual Pag-IBIG via the Electronic Submission of Remittance Schedule (eSRS) Facility.

OBJECTIVES:

These guidelines aim to:  

  1. Shift employer remittances to electronic platform to improve operational efficiency and provide better service to members;  
  2. Mandate all Pag-IBIG Fund-registered employers to use the Electronic Submission of Remittance Schedule (eSRS) facility in processing payments made through salary deductions, including membership savings, loan amortizations, and other applicable transactions;  
  3. Enhance the employer remittance by incorporating the reporting of employee salaries together with the submission of contributions, loan amortizations and other Pag-IBIG Fund transactions; and  
  4. Improve the accuracy and monitoring of member records through automated validation and reporting systems.

COVERAGE:

These guidelines apply to all Pag-IBIG Fund Registered Employers and shall cover Pag-IBIG Fund-related transactions, including but not limited to payments made through salary deductions:

  • Regular Monthly Membership Savings
  • Modified Pag-IBIG II (MP2) Savings
  • Short-Term Loan (STL) Amortizations
  • Housing Loan (HL) Amortizations
  • Other applicable Pag-IBIG Fund transactions 

MECHANICS:

1. Enrollment Requirements

All employers are mandated to enroll under the Pag-IBIG Funds’ Electronic Submission of Remittance Schedule (eSRS) facility through Virtual Pag-IBIG for Employers. This includes: 

  • All newly registered Employers;
  • Employers currently using the Fund’s Electronic Payment and Collection Facility (EPCF); and
  • Employers remitting payments through over-the-counter at Pag-IBIG Fund branches nationwide

2. Payment and Confirmation  

2.1 Employers shall submit complete and accurate schedules for membership savings and loan amortizations, including the corresponding employee salary details, and remit the required payment through any of the Pag-IBIG Fund’s accredited collecting partners using the eSRS facility, in accordance with the following remittance schedule:

This remittance schedule hereby amends and supersedes the schedule provided under Item E, Section 4 of HDMF Circular No. 275 and shall apply to all Pag-IBIG Fund registered employers.

2.2 Failure or refusal of the employer to pay or to remit the contributions herein prescribed shall not prejudice the right of the covered member to the benefits under the Fund. Such employer shall be charged a penalty equivalent to 1/10 of 1% per day of delay of the amount due starting on the first day immediately following the due date until the date of full settlement.

2.3 In case the due date falls on a non-working day or on a day when a suspension of work is declared, the employer shall remit their employees’ member savings, loan amortizations and other transactions to the accredited collecting partner on the next working day following the due date.  

2.4 Employers shall remit current payments or make advance payments using the eSRS facility.  

2.5 Delinquent employers shall coordinate to the Pag-IBIG Fund branch for the computation of arrearages or outstanding dues. Thereafter, the employer shall remit the corresponding amount and applicable penalties through the Fund’s accredited collecting partners.  

2.6 Confirmation of membership savings remittances, loan payments and other transactions shall be reflected in the Employers’ Virtual Pag-IBIG account. 

3. Collecting Partners  

All accredited collecting partners shall be required to migrate to the Pag-IBIG Fund’s Electronic Submission of Remittance Schedule facility. This includes the implementation of necessary system enhancements to enable payment acceptance through the eSRS facility, at no cost to Pag-IBIG Fund.

TRANSITORY PROVISION 

  1. For a period of six (6) months from the effectivity of these Guidelines, the Pag-IBIG Fund registered employers shall be allowed to continue over-the counter payment transactions at Pag-IBIG Fund branches.  
  2. During the transition period, the Fund shall generate monthly compliance reports to monitor employer registration and remittances of accredited collecting partners. Further, the Fund may recommend necessary solutions to address any operational issues that may occur and shall consider feedback from relevant stakeholders to support the continuous enhancement of the eSRS facility. The transition period may be extended as deemed necessary by the Fund, subject to the approval of the designated signing and approving authority or authorities. 
  3. Thereafter, employers shall obtain a generated Payment Reference Number (PRN) through the Pag-IBIG Fund eSRS facility prior to the remittance of member savings, amortization payments, and other transactions through Fund’s accredited collecting partners.  
  4. After the transition period, the new remittance schedule shall be fully implemented and shall apply to all Pag-IBIG Fund registered employers.

EFFECTIVITY

This Circular takes effect after fifteen (15) calendar days following the completion of its publication in the Official Gazette or in a newspaper of general circulation or on 21 August  2026. 

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