Insourcing versus outsourcing: an intelligent approach
Driving Growth
It’s helpful to start by clarifying the definitions of terms that are widely used but often confused. Simply put, outsourcing is the provision of specialist skills by a specialist third party service provider who focuses solely in this area. Insourcing is the provision of those services by an in-house team. Offshoring relates to the provision of those services by an outsourcing provider based in a different country (or continent) to that of the purchaser or user.